Death Has Occurred
What to Do When Someone Dies in London & Middlesex County, Ontario
When death occurs in Ontario, there are many decisions that must be made regarding funeral and/or cremation services. If death was expected, the family may be prepared. However, when death is sudden or unexpected, decisions can be overwhelming.
Who to Contact When Death Has Occurred
The death of a loved one is never easy, but knowing who to contact and what to do when someone dies in London and area can help.
When death occurs, the deceased’s executor/administrator, or if no will the next-of-kin are responsible for the final care of the deceased. This individual should be contacted immediately after death and should call Cremation London & Middlesex to notify them that death has occurred.
Steps to Take
- If death occurs at home, contact your family Physician or 911
- Contact Cremation London & Middlesex Inc. at 519-858-2467, day or night to schedule an arrangement appointment. Our staff is available 24 hours a day, 7 days a week, 365 days of the year.
Please bring the following to your appointment:
- The Social Insurance Number of the deceased person.
- The deceased parent’s names, mother’s maiden name and places of birth.
- A signed copy of the will (photocopy is accepted).
There are many decisions to make when planning a funeral and we encourage you and your family members to be involved in the process.
Our Funeral Directors are available to answer your questions at any time by phone. We have more information about Cremation here and about our Cremation Services here.



